Clearspring Psychology, PLLC
Effective Date: June 01, 2026
Last Updated: May 29, 2026

Introduction

Welcome to Clearspring Psychology, PLLC (“we,” “our,” or “us”). We are committed to protecting the privacy and confidentiality of our clients and website visitors. This Privacy Policy explains how we collect, use, disclose, and protect information through our website, telehealth services, and related communications.

This policy applies to visitors of www.clearspringpsychology.com, prospective clients, current clients, and others who interact with our services.

Clearspring Psychology, PLLC is a psychology practice located in Texas and may provide services through PSYPACT-authorized telepsychology where permitted by law.

This policy is intended to provide general information regarding our online privacy practices and does not replace the Notice of Privacy Practices provided to therapy clients under the Health Insurance Portability and Accountability Act (“HIPAA”).

Practice Information

Clearspring Psychology, PLLC
6300 West Loop South, Suite 218
Bellaire, Texas
Email: schoi@clearlakepsych.om
Phone: (832) 261-1432
Website: www.clearspringpsychology.com

Important Notice About Protected Health Information

If you become a client of the practice, your protected health information (“PHI”) is also governed by our HIPAA Notice of Privacy Practices, which provides additional information about how medical and mental health information may be used and disclosed.

·      Mailing address

·      Date of birth

·      Insurance information

·      Information submitted through contact forms

·      Mental health or health-related information voluntarily provided

·      Appointment and scheduling information

·      Payment or billing information

Information We Collect

We may collect personal information that you voluntarily provide, including:

• Name

• Email address

• Phone number

• Mailing address

• Date of birth

• Information submitted through contact forms

• Appointment request details

• Insurance or billing information, if applicable

• Any information you choose to provide in communications with us

We may also automatically collect limited technical information when you visit our website, such as:

• IP address

• Browser type

• Device information

• Pages visited

• Website usage analytics through cookies or similar technologies

How We Use Your Information

We may use collected information to:

• Respond to inquiries or appointment requests

• Provide psychological and related services

• Communicate regarding scheduling or services

• Improve website functionality and user experience

• Maintain practice operations and security

• Comply with legal, ethical, and professional obligations

Confidentiality and HIPAA

As a psychology practice, we are committed to protecting the confidentiality of your protected health information (“PHI”) in accordance with HIPAA and applicable Texas law.

Please note that communication through website forms, standard email, or text messaging may not always be fully secure. We recommend avoiding submission of sensitive clinical information through unsecured channels.

Clients receiving services may receive a separate HIPAA Notice of Privacy Practices outlining how protected health information may be used and disclosed.

Telehealth and PSYPACT

Clearspring Psychology, PLLC may provide telehealth services to individuals located in Texas and participating PSYPACT states, in accordance with applicable laws, regulations, and professional standards.

By engaging in telehealth services, you acknowledge that electronic communications and technology platforms carry inherent privacy and security risks despite reasonable safeguards.

Cookies and Website Analytics

Our website may use cookies or similar technologies to improve user experience, analyze website traffic, and maintain website functionality.

You may adjust your browser settings to refuse cookies; however, some website features may not function properly as a result.

Third-Party Services

We may use third-party platforms or vendors for services such as:

• Website hosting

• Scheduling systems

• Secure client portals

• Payment processing

• Email communications

• Analytics services

These providers may have access to limited information as necessary to perform services on our behalf and are expected to maintain appropriate confidentiality and security standards.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect personal information from unauthorized access, use, or disclosure. However, no method of electronic transmission or storage can be guaranteed completely secure.

Your Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

• Request access to personal information

• Request correction of inaccurate information

• Request limitations on certain uses or disclosures

• Withdraw consent where applicable

Requests may be subject to legal and professional obligations governing psychological records and healthcare practices.

Children’s Privacy

Our website is not intended for children under the age of 16. We do not knowingly collect personal information from children through the website without appropriate consent.

External Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external websites.

Changes to This Privacy Policy

We reserve the right to update or modify this Privacy Policy at any time. Updated versions will be posted on this page with a revised effective date.

Contact Information

If you have questions regarding this Privacy Policy or privacy practices, please contact:

Clearspring Psychology, PLLC
Bellaire, Texas
Email: schoi@clearlakepsych.om
Phone: (832) 261-1432
Website: www.clearspringpsychology.com